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Olay

Olay needed a solution to increasing theft in cosmetics. Our cover plate solution has successfully reduced theft across all stores, and has enhanced shelf brand presence.

Background

Products not consistently located

 

Staff take a long time to replenish products (unengaged and in reality)

 

Out of stocks affecting availability and revenue directly

Methodology

Cover Plate suits the requirements and needs.

 

Custom Powdercoat finish.

Rollout of ~10k hooks in to 300 Stores.

 

Distribution to Stores in 4 Days. With POD/confirmations.

 

Additional Product Protection in the form of Alpha safer-cases from Checkpoint.

Shoppers have easy access to shop products.

Solution

Olay is the category leader in cosmetic care. The products have well-known brand image, and command a prime position in-store.

 

Waitrose is a premium retailer and have customers with high expectations.

 

Current merchandising solution not up to the task due to breakages over the last years.

Challenges

A total re-think of the Bay in order to better suit Customers, Staff and Brand.

 

Alignment key stakeholders for the common goal: presentation shop-ability and sales.

 

Cost effective and straightforward to Implement.

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